What is our company's business model?

Our company operates on a business model where the retailer doesn't maintain products in stock. Instead, products are shipped directly from the supplier to the customer as soon as a purchase is made.

How do delivery timelines work?

Delivery timelines vary based on the supplier and customer's location. Generally, products are dispatched within [X business days] after payment confirmation. We recommend checking specific shipping information for each product.

What payment methods are accepted?

We accept a variety of payment methods, including credit cards, debit cards, and other secure online payment methods. We ensure the security of your transactions

How can I track my order?

Once the order is dispatched, you will receive a confirmation email with tracking information. This allows you to monitor the status and location of your order in real-time.

Can I return a product if I'm not satisfied?

Yes, we accept returns within [X days] after delivery. Be sure to review our return policy for detailed information on the process and requirements.

Do the products come with a warranty?

Many of our products come with a warranty. The duration of the warranty may vary from product to product. Refer to the product page for specific warranty information.

How do you ensure the quality of products?

We collaborate only with trusted and quality suppliers. Rigorous selection and monitoring processes are in place to ensure that products meet quality standards before being listed on our site.

Do you offer international shipping?

Yes, we provide international shipping to many destinations. Shipping costs and delivery times may vary depending on the location. Check shipping options during the checkout process.

How can I contact customer service?

We are here to assist you! You can reach us through the contact page on our website or by sending an email to [support email address]. Our customer service team will respond to your inquiries as quickly as possible.Feel free to make any adjustments or let me know if you have specific preferences!

Why Facilitey?

  • Innovation for Everyday Living:

    At Facilitey, we seamlessly blend innovation into your everyday life. Our products are meticulously crafted to simplify your routines, offering modern and efficient solutions that effortlessly integrate into your lifestyle. Discover the beauty of practicality with Facilitey.

  • Comfort in Every Detail:

    At Facilitey, we believe that comfort lies in the details. Explore our curated selection of products spanning home, electronics, sports, well-being, kids, and pets. Each item is chosen to deliver comfort and streamline your day-to-day experiences.

  • Commitment to Quality Living:

    Embark on a journey of continuous improvement with Facilitey. Our commitment is to enhance your quality of life, delivering products that marry functionality, durability, and style. Explore how we can make your life easier and more enjoyable across every aspect.